Privacy Policy for Rich Reports
Effective Date: 07-20-2025
Rich Reports (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information, especially in connection with our Application-to-Person (A2P) messaging services, including SMS and MMS.
1. Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII): such as name, email, phone number, and other contact details you voluntarily provide.
Message Data: including message content, delivery time, and message status (delivered, failed, etc.).
Technical Information: such as IP address, device type, operating system, and usage data.
2. How We Use Your Information
We use your information to:
Send text messages you’ve opted in to receive (e.g., alerts, updates, reminders, offers)
Deliver customer service and account-related messages
Improve our services and analyze message performance
Comply with legal and regulatory obligations
3. Consent to Receive Messages
By providing your phone number and opting in (via web form, keyword response, or other approved method), you consent to receive SMS/MMS messages from Rich Reports. Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (469) 515-8505.
4. Data Sharing and Third Parties
We do not sell your personal information. We may share data with third-party service providers who help us send and manage text messages, only as necessary and under strict confidentiality agreements.
These providers may include:
SMS gateway and A2P messaging platforms (e.g., Twilio, Bandwidth, etc.)
Analytics services
Compliance and auditing partners
All third parties are required to adhere to applicable data protection laws and our contractual requirements.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.
6. Data Retention
We retain personal and message data only for as long as necessary to fulfill the purposes described in this policy or as required by law. This includes A2P message logs, opt-in records, and consent history.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct inaccurate information
Request deletion of your data
Withdraw consent for message communications
To exercise any of these rights, please contact us at [email protected] (469) 515-8505.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, contact: